Are you looking for a professional well versed in business support related matters? I have become an expert in the Business Support/Virtual Assistant industry and a solidified company in the Philadelphia, PA area. Over the years I have accumulated numerous testimonials from satisfied clients and have completed many successful projects.
Moreover, The Competent Assistant has built an impressive portfolio containing past experiences pertaining to business support services. This allows me to show potential clients my vast and versatile capabilities as a company. I prefer for my work to speak for itself!
My goal is to provide my clients with the highest quality and most beneficial results. Whether interested in business, virtual or personal assistance, I offer valuable options.
Please feel free to contact me with any questions or comments. I will be happy to assist you!
Vivian H. Ramirez has provided assistance in all levels of administration with the professionalism you would expect for your needs. With over 15 years experience working in a multitude of exciting industries, her depth of knowledge in the administrative field offers you the opportunity to hire a professional that is comfortable and successful in any work environment.
Also, Vivian has a very out-going personality and have always worked well with others regardless of business status or titles. Ambitious, charismatic, and technically proficient, she enjoys assisting those who are in need of her experience in helping others achieve their professional goals. She maintained her B. A. in Business Administration at Peice College.
Your success is her success!
Companies that have been assisted in reaching and/or maintained their business objectives:
Social Marketing and Integration |
Analyze and evaluate both existing and potential social media and strategies. Conduct, gather and analyze market research to determine social media opportunities and competitiveness. Identify, interpret and capitalize on social media trends. Develop unique value propositions, business partnerships, and social media programs that are targeted toward key customer segments.
Email Marketing Campaigns |
Develop execute and track email marketing programs for customers, partners and potential clients. Stay abreast of the latest online marketing trends and practices, and use this knowledge to develop communications that are relevant to my client's target audience. Produce email communications such as client newsletters, product surveys and feedback forms, company announcements and sales promotions.
Bookkeeping, Payroll and Accounting |
Recording financial transactions (such as checks written and received). Managing accounts payable and receivable. Reconciling bank statements. Updating the trial balance, profit-and-loss statement and balance sheet. Managing payroll and invoicing clients.
Customer Support, Sales, and Account Management |
Proactive communication with customers and clients, developing a rapport to increase volume of business. Receive, implement and process customer orders via telephone and e-mail. Manage database records and drafting status reports on customer service issues. Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
Website Management |
Develop, maintain and manage websites. Manage delivery processes meeting quality and timely requirements. Perform updates, changes and modifications to the website. Determine technical impacts to speed, quality and cost. Develop key performance metrics to improvise performance of programs and properties. Research and implement emerging digital technologies in websites developments. Provide specs and design materials and objective to graphic designers. Translate and integrate customer needs and requirements into website projects and applications. Assist and support team members in developing, testing and troubleshooting of website applications, templates and layouts.
Nature Bag Khmu/Lao Poverty Reduction Project is what we call our activities of linking the Khmu tribe of Northern Laos to the rest of the world. The economic foundation of these linkages is marketing the Khmu reusable organic Nature Bag.
Established in Southern California in 1975 as Super Chem Corporation, Super Chem has established a well-deserved reputation for providing the highest quality cleaning and sanitizing solutions coupled with efficient delivery and customer service.
The Greater Philadelphia chapter has over 500 active members, making us one of the largest IMA chapters in the United States. Greater Philadelphia Chapter members can participate in a wide variety of professional development opportunities to learn from leading practitioners, keep up with the latest trends, and to network with other attendees.
CPE University provides its customers with programs to prepare for challenging certification examinations, fulfill mandatory CPE requirements, and keep up to date with new compliance, legislation and industry developments. We use cutting edge technologies to provide our programs for a reasonable investment of time and money. CPE University encourages you to work with us and “Achieve your strategic advantage”.
"I am very pleased with the business relationship I share with Vivian! I have found her services to be dependable, friendly and open. Her attention to detail and willingness to listen to our needs and that of my customers is extremely important to my company." Greig Locker, President, Super Chem LLC
“ "Vivian is a professional in the way she gets things done within the organization in the challenging setting of a mostly volunteer staff. She continues to give a huge presence to the Nature Bag Khmu/Lao Poverty Reductionn Project on all of the major social networking websites. Her service to customers is superb, and they like and trust her as a result of her communications skills.”" Bill Newbrough, Sponsor, Nature Bag
“ "Vivian was able to hit the ground running and was able to work without any supervision after only 1 day of instructions. I would recommend her if you have a project that needs to be done correctly the first time."” Yvonne Wilcox, President, In the Virtual City
“ "I had the good fortune to have Vivian assist me in carrying out my executive responsibilities at SMG. She displays the level of professionalism appropriate in support of an executive-level position, eager to get the job done and to learn what is needed to maximize her productivity in her position, and ambitious to take on new responsibilities and tasks that stretch her skills and increase the value of her contribution. And, on top of it all, she maintains a sense of humor no matter how stressful the situaiton!”" Ray Halagera, President/Founder, The Profit Ablity Group
So give me a call!
1-888-588-7154
Or just fill out the simple contact for below
"Virtual assistants are independent contractors who (from a remote location, usually their home or office) support multiple clients in a variety of industries by providing administrative, creative, and technical services."
So hiring a VA can give you great value and exponential benefits!
Unparalleled Customer Service
Industry Experience
Guaranteed Quality
